Customer services

Thomson Science Publishers is committed to giving the highest level of customer service. We have dedicated subscription customer service teams based in the UK and the US to assist you with any aspect of your subscription. While every effort is made to ensure prompt delivery of issues, occasionally circumstances beyond our control cause delays. If you do experience any difficulties in receipt of issues, or have any query on the status of your subscription record, please contact one of our customer service teams at the addresses given below. Please note that we should be notified immediately of any change of delivery address.

UK and the rest of the world

Subscription Department, ITPS
Cheriton House, North Way
Andover, Hants SP10 5BE, UK
Tel: (+44) 1264 342978
Fax: (+44) 1264 342807
E-mail:

USA, Canada and South America

Thomson Science Subscription Department
Suite 750
400 Market Street
Philadelphia, 19106-9816, PA, USA
Tel toll free: (+1) 800 552 5866
Fax: (+1) 215 574 2292
E-mail:

For enquiries regarding the journals Bernoulli, Environmental and Ecological Statistics and the Journal of Laser Applications, please contact:

UK and the rest of the world

Subscription Department, ITPS
Cheriton House, North Way
Andover, Hants SP10 5BE, UK
Tel: +44 (0) 1264 342713
Fax: +44 (0) 1264 342807
E-mail:

USA, Canada and South America

Thomson Science Subscription Department
Suite 750
400 Market Street
Philadelphia, 19106-9816, PA, USA
Tel toll free: (+1) 800 552 5866
Fax: (+1) 215 574 2292
E-mail:

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